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FAQs.
Get to know us.
How can I contact Travis Scales?
You can reach us using the contact form on this page. Our support team will get back to you as soon as possible during business hours.
Can we request a GST invoice for our order?
Yes. GST invoices are provided for eligible orders. Please ensure your GST details are shared at the time of purchase or contact our support team for assistance.
Do you work with distributors, retailers, or corporate partners?
We are open to B2B partnerships, including retail, distribution, and corporate procurement for hotels, hospitals, gyms, offices etc. Reach out to us through the contact form with your business details.
Do you support bulk or corporate orders?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where do you ship?
We currently ship across India only. International shipping is not available at this time.
Can I modify or cancel my order after placing it?
Retail order changes or cancellations are subject to order status. Please contact us as soon as possible after placing your order. Wholesale order cancellations are not entertained. However we will do everything possible to resolve the issue if any.
