Shipping policy
At Travis Scales, we are committed to delivering your order quickly, safely, and transparently across India.
Shipping Locations
- We currently ship only within India.
- International shipping is not available at this time.
- All orders are dispatched from our warehouse in Vadodara, Gujarat.
Order Processing & Handling Time
- All orders are processed within up to 2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Once dispatched, delivery timelines depend on the shipping option selected at checkout.
Shipping Options & Delivery Timelines
We offer two shipping plans:
Standard Shipping
- Delivery Time: 4 to 7 business days
- Cost: Free on all orders
- Availability: Pan-India
Express Shipping
- Delivery Time: 2 to 4 business days
-
Cost:
- Free on orders above ₹999
- ₹99 on orders below ₹999
- Availability: Pan-India
Delivery timelines may vary slightly based on location, courier partner, or unforeseen delays.
Order Tracking & Notifications
- Tracking details are provided for both Standard and Express shipping.
- You will receive order updates via:
- SMS / WhatsApp (where applicable)
Tracking information is shared once the order is dispatched from our warehouse.
Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to:
- Weather conditions
- Courier partner constraints
- Remote delivery locations
- Public holidays or force majeure events
In such cases, we appreciate your patience and understanding.
Returns & Refunds
For information on returns, replacements, or refunds, please refer to our Return & Refund Policy.
Need Help?
If you have questions about shipping or your order status, please contact our support team via the details mentioned on our Contact Us page.
